Welcome to Night Sight Oklahoma's website!
By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
2. Services
3. Purchases
4. User Conduct
5. Intellectual Property
6. Disclaimer of Warranties
7. Limitation of Liability
8. Termination
9. Governing Law
10. Entire Agreement
11. Contact Information
At Night Sight Oklahoma, your safety on dark roads matters to us, which is why we're excited to offer you top-of-the-line NightRide products. We know you trust them to keep you and those around you safe, and we take that responsibility seriously.
While we take immense pride in NightRide's rigorous manufacturing process, sometimes things can happen. Just like that extra mile of insurance you carry for peace of mind, we've got your back with a rock-solid 36-month warranty against any manufacturing defects.
So, if you ever notice an issue with your NightRide camera, there's no need to worry. Just get in touch with us at Night Sight Oklahoma, and we'll be happy to help you out. Remember, the open road might be dark, but with NightRide and our dedication to your safety, you'll never be alone.
Warranty Instructions:
It is up to NightRide to determine, through our sole discretion, if the product is defective in materials or workmanship. Warranties are non-transferrable and terms are subject to change. Feel free to contact us with any questions on our warranty policy.
Warranty Disclaimer
This warranty is in lieu of any other warranty, expressed or implied. It includes replacement of the failed component. It does not include installation labor, nor does it cover any consequential damages caused by loss of use of the vehicle or failure of the component. NightRide’s maximum liability under this agreement shall not, in any case, exceed the price of the product claimed to be defective. There are no warranties of merchantability or fitness for a particular purpose.
Following is the Return policy for NightRide branded products
Can I return a part?
Of course! You have up to 30 business days after receiving your order to start the return process. We’ll accept your return if it meets all of the criteria, which is outlined on this page. Our return process is pretty straightforward:
Can I exchange a part?
Usually, we accept exchanges, but the merchandise you’re sending back is held to the same rules as returned parts. If you wish to exchange a part, email us at sales@nightsightok.com or call us at 580-678-4200, and we’ll start the exchange process. You will be responsible for the shipping charges. The part must be unused, in its original condition, and in its original packaging.
How do I return or exchange an item?
First, ensure that your part meets all of the criteria within our return/exchange policy. If it does, contact us at sales@nightsightok.com or call us at 580-678-4200, and we’ll start the process.
What if you sent me the wrong order?
Contact us right away. We’ll offer an apology and send out the correct order.
How long do I have to return or exchange a part?
You have 30 days of receiving your order to start the return or exchange process unless it’s a warranty issue. See our warranty details here. Be sure to ship the part back to us within 30 days or the return will be canceled and no credit will be issued.
Can I return or exchange NightRide for any reason?
Yes, as long as the part is unused, still in brand new condition, and still in its original packaging. Please note: There is a 15% restocking fee on all returns that aren't the result of an error on our part.
Are there certain parts I can’t return?
Yes. We do not offer refunds for:
If you try to return a part that falls in one of the above categories, we’ll send it back to you and charge you for return shipping. If you’re not sure whether your part can be returned, feel free to give us a call or send us an email. We’ll be more than happy to assist you.
Do I have to pay any restocking fees?
Yes. There is a 15% restocking fee for any returns that aren't the result of an error on our part.
Do I have to pay for return shipping?
Yes. The only exception is if we sent you a wrong or defective part. In such a case, please contact us.
How long will it take to receive my refund?
You’ll receive your refund 5-10 business days after we approve and issue it. We’ll notify you via email once it's issued.
How long do returns take to process?
We’ll start processing your return as soon as we receive it. It should take a total of 5 to 10 business days.
What if the NightRide is defective or damaged?
NightRide is warrantied against defect. In the event that your product is delivered defective, please let us know immediately. Please do not attempt to assemble, install, or modify a damaged part. We are not responsible for any installation errors or expenses that occur as the result of the installation of any incorrect or defective parts.
What if my return never arrives? Do I still get a refund?
No, sorry. That’s why we recommend buying insurance and tracking for the return shipment. We’re not responsible for returns that get lost or damaged in transit.
What if someone else purchased the NightRide for me and I want to return or exchange it?
You’re more than welcome to return it for store credit or exchange it for another part. The original purchaser must supply a copy of the invoice though.
What if I need to make a warranty claim and return the NightRide?
If you have a warranty issue, first review the details of our warranty policy then contact us at 580-678-4200 and we’ll help you figure out the next steps.
Night Sight Oklahoma
130 Sw B Avenue, Lawton, Oklahoma 73501, United States
Copyright © 2023 Night Sight Oklahoma - All Rights Reserved.
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